Often in life we have a conditioned response to a question, an excuse, or to any type of inquiry. It is similar to Pavlov’s dogs. We have been trained over the years as to how we answer a question. Frequently, people delve into a person’s personal business. Unfortunately, due to being trained to answer the questions, a person will divulge their innermost secrets which are none of the other person’s business. For example, on many of the Facebook videos sales clerks in dress shops tend to be snobs and look down on anyone who doesn’t look financially successful. Frankly, I would think that is difficult with the ripped jeans fad, the hair coloring in bright colors, plus anything that is stylish, probably expensive but doesn’t look that way. Because of a conditioned response, when the sales clerks treat this type of customer or someone they believe isn’t dressed up to their standards, they browbeat them and ask them rude questions such as, “Who do you think you are looking at clothes in this store? There is a thrift shop down the street that is more suited to you.” This person is actually intimidating to the customer because she doesn’t really know if she has the money to make the purchase. She is assuming she does not. People tend to try to answer but it is hopeless with people of the sales clerk’s nature. There was one video of an overweight girl who walked into a dress shop and one of the sales clerks spoke to her in almost a similar way as above although she added that there were no clothes in that girl’s size. The other clerk walked right up apologized to the customer and said let me find a few items for you. The first clerk continued to be rude. Finally, the overweight girl walked out and thanked the second girl for her time. Later, the owner of the shop walked in along with the overweight girl. It turned out that the mother/owner was making a decision that day for a new store manager. Needless to say, the second girl was chosen. In the Good Gus series everyone even back then had conditioned responses. The Good Gus Series is available online at Kindle, Nook and Waterstones. Hard copies, personally autographed, are available through our website www.goodgusbooks.com along with past blogs for your reading enjoyment. Digitizing for all the books is coming soon!
Conditioned Response
25
Oct