In many business situations when there is a problem, the person doing the rejecting always says, “It’s not personal, it’s just business.” However, often it really is personal. In many cases a person may have their product or service rejected and that is the answer they receive. The reality is that the majority of the time is is personal. People tend to lie so much that the truth would just help the person figure out what went wrong and how to correct it with the next client. I saw a video on Facebook about a business situation where the manger made that statement. Then later he gossiped with another manger stating that it truly was personal. Their reasons varied such as they didn’t like the person, the clothing, appearance, ethnicity and even vocabulary. The truth is brutal sometimes but often better to handle than lies. The funny thing is that when a person is told “It’s not personal” in any other situation they know in reality it is. Even when people are breaking up with another person they may say that phrase rather than say that it is not working out, they don’t care for the person anymore, etc. By using that phrase they are using the excuse that the relationship is interfering with their job, or their business. Either way it’s not very nice. I have even seen people use that phrase to others in a variety of situations and felt it was completely inappropriate. I would have loved to have said something but it was none of my business. A better approach without hurting a person’s feelings is to get as close to the truth as possible. It makes it easier to remember in the future, don’t you agree? The Good Gus Series is available online at Kindle, Nook and Waterstones. Hard copies, personally autographed, are available through our website www.goodgusbooks.com along with past blogs for your reading enjoyment. Now available audio and videos for the Good Gus series on YouTube! Digitizing for all the books are available now on YouTube! “Misplaced Trust” is now available on Amazon in e-book form. It is also available digitally at www.misplacedtrustbook.com. If you are thinking of a Will or a Living Trust, “Misplaced Trust” will give you the information you need to make an informed decision. Please check me out on IHeart radio. “The Special Gift” is now available at the Morgan Mill Mail/UPS.