Harvard University has done a study regarding being kind and that it is an actual skill. I thought it was a personality trait that people learned at an early age. Most children are automatically kind. Harvard has a different idea. They believe that by being kind it will help you land your dream job. I am not sure how you fake being nice or being kind. I do know that kindness is contagious. A professor at the University of Wisconsin believes that it is teachable. The CEO of Mercedes Benz decided that his employees needed to act in a more cordial, courteous and friendly manner. He was correct in that people responded to those types of behavior and their sales increased. For example, a rep had sold a car and the man was coming in to pick it up. The rep noticed it was his birthday, so he bought a small cake for the man when he arrived. A woman developed a flat tire on the way to her son’s graduation. She pulled into a Mercedes dealership and they didn’t have a tire to fit her car. The rep found a tire jack, used it on a new car in the showroom, and instantly replaced her tire and sent her on her way. Just those two examples alone were acts of kindness that would have made each of those people instantly well known and probably increased their sales volume. People love to talk and when someone performs a nice act; they will spread the word like a rumor! In the Good Gus series, being kind was an underlying theme in every story. The Good Gus Series is available online at Kindle, Nook and Waterstones. Hard copies, personally autographed, are available through our website www.goodgusbooks.com along with past blogs for your reading enjoyment. Digitizing for all the books are available now! “Misplaced Trust” is now available on Amazon in e-book form.