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The Extra Mile

the special gift

Today I was on the line with a man who went the extra mile to help me activate the payment button on the Good Gus website. He had patience which was wonderful.  It is so rare that people go out of their way to give you the assistance you need.  For example, as a paralegal Miss Patty and I always have to go the extra mile.  What may appear to be simple, can be become complicated.  Not to mention, that we explain that the same topics repeatedly.  I understand that people want more because of inflation.  However, there are clients who simply go too far.  For example, I had to redo work for a client in June. In September, they changed their minds so I modified the documents.  Then yesterday, they spoke to the attorney and changed their minds a fourth time.  There were a few changes in between.  Due to the fact that it is legal work we cannot become upset.  We always end up complying and redoing the work.  If they purchased a dress, or a suit coat and it was altered and they didn’t like it, the tailor would tell them it was not in the scope of the work they paid for. So, today is a great day for the Good Gus series.  We are ready to go! The Good Gus Series is available online at Kindle, Nook and Waterstones. Hard copies, personally autographed, are available through our website along with past blogs for your reading enjoyment. Digitizing for all the books are available now! Please consider adding “The Special Gift” as a new Christmas tradition. Books one and two are now available along with “The Special Gift” on the Tractor Supply website.

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